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Privacy Policy

Privacy Policy

This Privacy Policy explains how Cycle Pro Shop processes personal data in connection with bicycle servicing, repairs, bookings, and website use. It applies to visitors, customers, and other individuals who contact us or use our services.

Terms of Service Contact
Policy guidance
This section outlines key topics addressed within this privacy notice.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, or deletion where retention is no longer required. You may also object to certain processing or ask us to restrict use in appropriate circumstances.

Available rights depend on the nature of the data and applicable law.

To make a privacy request, use the contact details in this policy and describe the data or issue involved. We will review the request, confirm identity where needed, and respond within a reasonable period under applicable law.

We may ask for information needed to verify the requester before acting on a request.

We retain personal data for the period necessary to manage inquiries, complete repairs, maintain service records, handle payment and accounting matters, and meet legal obligations. When data is no longer needed, we delete it or anonymize it where practical.

We keep records only for as long as needed for service, accounting, or legal purposes.

If we make material changes, we will update the policy on this page and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a later effective date is stated.

We review this policy when our practices or legal obligations change.
Data category

Data We Collect

Depending on how you interact with Cycle Pro Shop, we may process contact details, service request information, bicycle intake details, inspection notes, quote and approval records, payment-related records, and basic website usage data. Where relevant, this may also include information you provide about the bicycle, the requested repair, preferred booking method, and collection arrangements.

We collect only the information needed to handle workshop inquiries and bicycle service requests.
Collection source

How We Collect Data

We receive personal data from you when you contact us by phone, email, contact form, or in person at the workshop. We also collect information from service interactions, such as intake records, inspection findings, approval decisions, and collection summaries. Some technical data may be generated automatically when you use the website.

Most information comes directly from customers during booking, intake, and service follow-up.
Cookie types

Cookies We Use

Our website may use essential cookies to support core functions, such as page navigation and form security. We may also use functional cookies to remember limited preferences and performance cookies to understand how the site is used. We do not use cookies to build detailed profiles beyond what is needed for workshop operations and site administration.

We use a limited set of cookies for operation, performance, and basic preference handling.
User controls

Cookie Controls

You may manage cookies through your browser controls and, where available, any on-site preference tools. Disabling some cookies may affect website functions such as form submission, session continuity, or basic performance measurement. We do not rely on cookies to collect more information than is needed for ordinary site operation.

Browser settings can usually limit or remove non-essential cookies.

Contact Details

Privacy email
[email protected]
Privacy phone
+92 337 7093152
Workshop address
3, 25, Islamabad, 44000, PK
Privacy contact
Use the contact details below for questions about this policy or your personal data.
Contact Page
Why we process personal data

How We Use Data

We use personal data to respond to inquiries, schedule and manage bicycle intake, assess service needs, prepare and confirm quotes after inspection, obtain approval for additional work, carry out repairs and adjustments, complete quality checks, arrange collection, process payments, maintain records, operate the website, and meet legal or accounting obligations.

Processing is limited to workshop administration and related website functions.
Third-party sharing

Service Providers

We may share personal data with payment processors, communication providers, website hosting or technical support services, and other operational partners who assist us in running the workshop and website. These parties are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality obligations.

Service providers receive only the information needed to perform their tasks.
Legal basis for sharing

Legal Disclosure

We may disclose personal data to public authorities, courts, or other parties when required to comply with legal obligations, respond to lawful requests, protect our rights, or address fraud, security, or safety concerns.

Disclosure may be required where law, regulation, or a valid order applies.